Communication SKills for M.C.A. & M.B.A. Students

Ten Success Factors Positive attitude towards Proficiency in the field of study Communication Skills [Oral and Written] Interpersonal Skills Confidence Critical thinking and problem-solving skills Flexibility Self-motivation Leadership Teamwork Ten Failure Factors Arrogance Apathy Uninhibited Nervousness Equivocation Lack of Concentration Lack of Crispness Lack of Social Skills Lack of Firmness Inadequate quantitative/qualitative skill Unsuitable Personality

Interview is one of the most widely used methods of selection, recruitment and placement. It is a psychological and sociological instrument to find the suitable candidate. It is a meaningful interaction between two or more person with SPECIFIC PURPOSE.  Some definitions... "An interview is the purposeful exchange of ideas between two persons."                                                                                                                                 - Scot "An interview is an important selection tool which facilitates the recruiter in assessing the candidate's overall eligibility and suitability for a specific job position."     ...

Facial Expressions and Eye Behaviour [Eye Chat] Body Movements and Gestures Touching Behaviours Voice Characteristics and Qualities Culture and Time Environment Body Types, Shapes and Sizes Clothes and Personal Accessories

ü Complementing : adding extra information to the verbal message ü Contradicting : when our nonverbal messages contradict our verbal messages ü Repeating : used in order to emphasize or clarify the verbal message ü Regulating : serves to coordinate the verbal dialogue between people ü Substituting : occurs when a nonverbal message is transmitted in place of a verbal message ü Accenting : emphasizing a particular point in a verbal message

                Some of the most powerful and significant communication, we ever send and receive will not involve words at all; first smile of a new born baby, a kiss from the child/beloved, silent beauty of rainbow/nature, hugging the dearest, clapping of audience about the speech, etc. These are some of the examples which add depth and meaning to life.                     Nonverbal communication is all communication that is not spoken or written. It is expressed by actions, behaviours, vocal qualities that accompany our verbal message. It also includes our dress, our postures, our use of time, the way we distance ourselves from others, our touch, the environment we create in our home and office, the vehicles we use.... The list is exhaustive and may be endless.                 Nonverbal communication has a great impact and influence on the receiver’s de...

Principles of Communication: ü Communication is Constant. ü Communication is Transactional. ü Communication is a Process. ü Communication is Irreversible. ü Communication is Learned/Learnt. ü Communication is Creative. Principles of Nonverbal Communication: ü Nonverbal Communication is Continuous. ü Nonverbal Communication is Instantaneous. ü Nonverbal Communication is More Universal. ü Nonverbal Communication is Multi-channelled. ü Nonverbal Communication is Emotionally Rich. ü Nonverbal Communication is Function Specific. ü Nonverbal Communication is Ambiguous.