Communication SKills for M.C.A. & M.B.A. Students

The American Institute Industrial Psychology has recommended a 7 point plan as a criteria for the assessment of the candidate during interview. Physical make-up Attainment General Intelligence Special Aptitude  Interests Disposition Circumstances

Ten Success Factors Positive attitude towards Proficiency in the field of study Communication Skills [Oral and Written] Interpersonal Skills Confidence Critical thinking and problem-solving skills Flexibility Self-motivation Leadership Teamwork Ten Failure Factors Arrogance Apathy Uninhibited Nervousness Equivocation Lack of Concentration Lack of Crispness Lack of Social Skills Lack of Firmness Inadequate quantitative/qualitative skill Unsuitable Personality

Interview is one of the most widely used methods of selection, recruitment and placement. It is a psychological and sociological instrument to find the suitable candidate. It is a meaningful interaction between two or more person with SPECIFIC PURPOSE.  Some definitions... "An interview is the purposeful exchange of ideas between two persons."                                                                                                                                 - Scot "An interview is an important selection tool which facilitates the recruiter in assessing the candidate's overall eligibility and suitability for a specific job position."     ...

Facial Expressions and Eye Behaviour [Eye Chat] Body Movements and Gestures Touching Behaviours Voice Characteristics and Qualities Culture and Time Environment Body Types, Shapes and Sizes Clothes and Personal Accessories

ü Complementing : adding extra information to the verbal message ü Contradicting : when our nonverbal messages contradict our verbal messages ü Repeating : used in order to emphasize or clarify the verbal message ü Regulating : serves to coordinate the verbal dialogue between people ü Substituting : occurs when a nonverbal message is transmitted in place of a verbal message ü Accenting : emphasizing a particular point in a verbal message

                Some of the most powerful and significant communication, we ever send and receive will not involve words at all; first smile of a new born baby, a kiss from the child/beloved, silent beauty of rainbow/nature, hugging the dearest, clapping of audience about the speech, etc. These are some of the examples which add depth and meaning to life.                     Nonverbal communication is all communication that is not spoken or written. It is expressed by actions, behaviours, vocal qualities that accompany our verbal message. It also includes our dress, our postures, our use of time, the way we distance ourselves from others, our touch, the environment we create in our home and office, the vehicles we use.... The list is exhaustive and may be endless.                 Nonverbal communication has a great impact and influence on the receiver’s de...

Principles of Communication: ü Communication is Constant. ü Communication is Transactional. ü Communication is a Process. ü Communication is Irreversible. ü Communication is Learned/Learnt. ü Communication is Creative. Principles of Nonverbal Communication: ü Nonverbal Communication is Continuous. ü Nonverbal Communication is Instantaneous. ü Nonverbal Communication is More Universal. ü Nonverbal Communication is Multi-channelled. ü Nonverbal Communication is Emotionally Rich. ü Nonverbal Communication is Function Specific. ü Nonverbal Communication is Ambiguous.

Model is a concrete way to see how concepts and processes work. Although models help to simplify the complex process of communication, we need to understand that they only REPRESENT reality. Models are like words. Words are not reality. They cannot tell us everything about an object or event. E.g. The word ‘apple’ is not an actual apple. We cannot slice or eat the word ‘apple’. Besides the word ‘apple’ does not tell us everything about an apple either – the smell, the colour, the texture, the taste, the degree of ripeness, etc. Like words, these models are also not reality. However they are extremely valuable in helping us visualize and understand the process of human communication. Let’s look at three communication models that shows the various communication components interact. 1.       Linear Model One of the simplest models of communication was advanced by C. E. Shannon and W. Weaver [1949]. It is a message centred approach to communication which is line...

Source Source is the originator of the message. It can be a person or persons who want to communicate the message to another person or a group of people. Source can be an individual speaker addressing a group, a child asking for ice-cream, the couple sending an invitation cards for their anniversary, a person writing a letter, etc. Message The Message is the idea, thought, or feeling that the source wants to communicate. This message is encoded into verbal and nonverbal symbols that will most likely be understood by the receiver. Receiver The receiver is the recipient of the message. The receiver can be an individual or a group of people. Once the receiver hears the words and receives the nonverbal cues from the sender, she must interpret or decode them if communication is to occur. Encoding Once the source has decided on a message to communicate, he must encode or convert that idea, thought or feeling into verbal and nonverbal symbols that will be most effectively understood by ...

     The term 'communication' is derived from the Latin word 'communis' which means 'common'. Etymologically, communication is the process of sharing ideas and information to make those ideas common to all.        If we understand the concept etymologically, we can see that communication is process of making information common to all. It looks simple but not so. It is a very matter with a lot of delicate issues. We, humans, think, feel and react on different stimuli in different ways depending on time, environment, mood and attitude. So arriving at the common point is next to impossible still training affects a great deal.       The gist of method is that COMMUNICATION WORKS FOR THOSE WHO WORK FOR COMMUNICATION. We devote time to develop our strength on the subject. The more we peep in, the better the result will be. 

1] Communication is act of making something known to others to create understanding. - Oxford Advanced Learner Dictionary 2] Communication is the exchange of information and the transmission of meaning of meaning. It is the very essence of social system or organization. - Katz and Kahn 3] Communication is the transmission/interchange of facts, ideas, feelings or course of action. - Leland Brown 4] Communication is the process of establishing commonness or oneness of thought between a sender and a receiver. - Wilbur Schramn 5] Communication is the sum of all activities that one person does when he wants to create understanding in the mind of another. it is a bridge of meaning. it involves systematic process of telling, listening and understanding. - Louis A Allen 6] Communication is transmission of ideas, information, emotions and skills using words, symbols, pictures, body and graphs etc.  - Berelson and Steiner "Communication is the art of connecting oneself with ot...

       I, Bhavin Chauhan, welcome all the professional learners for this venture. Communication is not only a subject also an integral part of our life. We cannot do anything without it. It is an inevitable element our life.        Years back I made many mistakes in communication which ultimately made me suffer from the consequences. Since then, I have started reading, searching and researching on the subject of HUMAN COMMUNICATION, NONVERBAL COMMUNICATION, EFFECTIVE INTERPERSONAL SKILLS, INTRAPERSONAL COMMUNICATION, LANGUAGE MANAGEMENT, and so on. Gradually, the interest has become passion. Today, after years of reading on this subject, I feel that the deeper we go into the subject of human communication, the more we will feel that we know nothing. The subject is itself so complex that we cannot understand promptly with single dimension. Multiple approaches are required for better grasping because here we are not dealing with the machines. We a...